As an online retailer of consumer goods, Knight Group NZ Ltd ("Knight", "we", "us", "our") is bound by the information privacy principles of the New Zealand Privacy Act 1993. We understand that your personal information is important, and we are fully committed to protecting it.
Personal information refers to information or opinions about you (true or otherwise) which identify you, or make it reasonably possible to identify you.
Knight will collect and hold your personal information in a fair and lawful manner, and in a way that is as nonintrusive as possible. We will collect your personal information directly from you, where it is practical to do so, but sometimes it might be collected from third parties, including from publicly available sources.
You might provide personal information directly in the following ways:
The personal information we might collect includes (but is not limited to): your name, postal address, email address, phone number(s) and billing information.
If you do not wish to provide us with your personal information, it might not be possible for us to provide the goods or services you require.
Knight collects, holds, uses and discloses personal information in order to:
The main purposes for which we use and disclose your personal information are to:
We may also use and disclose your personal information for secondary purposes that are related to a primary purpose of collection. The secondary purposes for which we might collect your personal information are to:
Knight will not use or disclose your personal information for any other purpose unless you have consented to that use or disclosure.
At Knight, your personal information is treated with care and respect. We maintain a high level of physical, technical and procedural security in our offices and storage facilities, in order to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. We apply the same secure measures when disposing of personal information.
Knight ensures additional protection by allowing access to personal information strictly on the basis of need. The security and integrity of your personal information are assured, through our physical, electronic and managerial procedures. Knight does not collect sensitive information.
Like most businesses, Knight employs marketing strategies for continued success. Our customers enjoy a unique range of high quality products and services. Because of that, we believe it is important to be able to let you know about new developments and opportunities. From time to time we may provide you with information about new products, services and promotions.
If you no longer wish to receive these messages from us, you may, of course, opt out at any time.
Each newsletter we send contains a link that allows you to unsubscribe from our mailing list. If you choose that option, you will receive no further newsletters from us. You can also send an email to: email@example.com at any time. If you provide the email address with which you originally subscribed, one of our Customer Service Team members will remove you from the list.
Our newsletter contains details of competitions and special offers, alerts for new products, and other information related to our services and products. We will include you in the emailing list for our newsletter if you have:
To request access to the personal information that we hold about you, and/or to make corrections or amendments to that information, you may contact our Privacy Officer at any time. In the rare event that we refuse access, we would send you a written notice giving our reasons. When giving you access to any of the personal information that we hold about you, we may seek to recover from you any reasonable costs involved.
Knight is not obliged to correct any of your personal information, and may refuse to do so, if we do not agree that correction is necessary. If Knight refuses your request for correction, we will send you a written notice giving our reasons for refusing.
Complaints can also be lodged with the New Zealand Privacy Commissioner – either by calling 0800 803 909 or by completing the online form at: www.privacy.org.nz/your-rights/complaint-form/.
The last update to this document was made on 8 July 2019.